Job Details

• Respond to customer inquiries through phone, email, and chat
• Handle client questions, complaints, and follow-ups professionally
• Provide clear information about company services and processes
• Coordinate with sales, marketing, design, and development teams
• Track customer issues and ensure timely resolution
• Maintain accurate records of customer interactions
• Strong communication and problem-solving skills
• Previous customer service experience is required
• Experience in agency or tech/game industry is a plus
• Professional attitude and good English communication skills